According to Robert R Kreitner, “Planning is the process of coping with uncertainty by formulating future course of action to achieve specified results.”About the Above Author Click me Was this helpful? YesNo 0 / 0 Related ArticlesOxford DictionaryLounsbury FishCharles WorthJohn A. Pearce II and Richard B. Robinson, JrHaynes and MassieSlabbert and Swanepoel