Koontz & O’ Donnell | Best Definitions List

Management

“Management is the art of getting things done through and with people in formally organized groups.” 

Communication 

“Communication is an intercourse by words,letters,symbols or messages and in a way that one organisation member shares meaning and understanding with another.”

Leadership

“Leadership is the process of influencing people so that they will strive willingly towards the achievement of group goals.”

Leadership “as the ability of a manager to induce subordinates to work with zeal and confidence”.

Organizing 

“The establishment of authority relationships with provision for coordination between them, both vertically and horizontally in the enterprise structure.”

“Organising involves the establishment of an international structure of roles through determination and enumeration of the activities required to achieve the goals of an enterprise and each part of it; the grouping of these activities, the assignment of such groups of activities to the manager, the delegation of authority to carry them out and provision for co-ordination of authority and informational relationship, horizontally and vertically, in the organisation structure.”

Decision Making

“Decision is the selection from among alternatives of a course of actions.”

Directing

“Direction is the impersonal aspect of managing by which subordinates are led to understand and contribute effectively and efficiently to the attainment of enterprise objectives.”

Coordination

“Coordination is the essence of management.”

Controlling ( control)

“Controlling is the measuring and correcting of activities of subordinates to assure that events conform to plans”

Authority

“Authority is the power to command, to act or not to act in a manner deemed by the possessor of the authority to further enterprise or departmental performance”

“A legal or rightful power, a right to command or to act Applied to the managerial job authority is the power to command others to act or not to act in a manner deemed by the possessor of the authority to further enterprise or departmental purpose.”

“Authority is the key to the management job. It is the right inherent in a position to utilize discretion in such a way that the enterprise or department objectives are set and achieved.”

Social responsibility  

“The personal responsibility of everyone, as they act in their own interests to assure that the rights and legitimate interest of all others are not infringed.”

Responsibility 

“The obligation of a subordinate to whom a duty has been assigned to perform the duty”

Delegation

“The entire process of delegation involves the determination of results expected, the assignment of tasks, the delegation of authority for accomplishment of these tasks and the exaction of responsibility for their accomplishment.”

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